Retail Department Lead

• Effective day-to-day oversight of assigned department, including guest relations and replenishing product

• Maintains exceptional level of internal/external customer service following GuestPath Universal Service Standards

• Works in conjunction with Floor Supervisor in scheduling, delegating duties, and coaching department associates

• Places warehouse orders; receives and stocks merchandise, maintaining appropriate inventory levels at all times

• Operates a cash register as needed

• Ensures that all policies and procedures are followed: Security/Loss Control, Audit, etc.

• Responsible for other related duties, which may be assigned by the Store Manager or Floor Supervisor

 
The successful candidate will possess the following skill-set:

• Retail sales experience, including operating a cash register, is required

• Prior experience working at a Yellowstone General Store preferred

• Experience in supervising others is preferred

• Proven oral and written communication skills

• Excellent guest service skills following GuestPath Universal Service Standards

• Problem solving ability

• Ability to effectively work both independently and as a member of a team

• Capable of handling multiple tasks simultaneously

• Proven ability to accurately handle money and count change

• Ability to lift at least 30 pounds frequently

• Ability to repetitively bend and stoop

• Must be able to stand for prolonged periods of time

• Flexibility to change work schedule if needed